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The School of Emotional Intelligence Don't Stress Out About Your Stress! Appreciating Differences



These conferences discuss how to create a healthy and vibrant workplace environment through learning about and beginning to develop the “soft skills” involved in understanding self and others.

Tree Increasing Your Emotional Intelligence

Emotional Intelligence may be considered a basic survival skill in today’s increasingly diverse and often confusing world. In the business domain, it has been frequently stated that “while IQ gets you hired, EQ (Emotional Intelligence) gets you promoted”.

In this interactive conference, we explore why emotion, perhaps our most human characteristic, is such an important factor in our personal and professional lives . . . and why our emotions so often get us into trouble!

We examine the concept of Emotional Intelligence, with particular focus on how to increase and develop EQ. Finally, we dig into the five key skills that make up EQ according to the model developed by Daniel Goleman:

                                        THE INTRAPERSONAL COMPONENT

                                            • Self-awareness
                                            • Self-regulation
                                            • Self-motivation

                                        THE INTERPERSONAL COMPONENT

                                            • Empathy
                                            • Social Skills

We adopt Goleman’s (1997) functional definition of EQ: Emotional Intelligence is the capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships.

The Spectrum of Primary Emotions
According to Robert Plutchik, just as there are primary colours in the spectrum which are combined to create all other colours, so there are eight “Primary Emotions”: Joy and Sadness, Anger and Fear, Anticipation and Surprise, Attraction and Disgust (“The Nature of Emotions”, American Scientist Online, July-Aug. 2001)


In this conference, a follow-up to Emotional Intelligence, we examine the legitimate place of anger and fear in our personal and professional lives. These “fight or flight” responses play a crucial role in both domains, but they often seem more trouble than they’re worth: anger harms relationships and blocks effective communication while fear and anxiety prevent us from achieving our potential. In this conference, we learn how to effectively express anger and how to understand and “tune in” to fear and anxiety without letting them control us.


"We trained hard, but it seemed that every time we were beginning to form up into teams, we would be reorganized. I was to learn in later life that we tend to meet any new situation by reorganizing, and a wonderful method it can be for creating the illusion of progress while producing confusion, inefficiency, and demoralization."

Although this sounds like a quote from a modern businessman or woman, it is attributed to Petronium Arbiter, who wrote in 210 BC. (If you read between the lines, Petronium had a sense of humor!) This conference explores joy, one of our most agreeable emotions, and reveals how it can be found in a most unlikely place: at work.

According to researcher Mikhail Csikszentmihalyi, “flow”— an optimal state of psychological and emotional functioning—is actually more frequently experienced on the job than it is at home. (And yes, in this conference you will learn how to correctly pronounce his name!) We will discuss practical methods of how to increase joy and humour at work, and we will stress the importance of play—yes, even for grown-ups. (Remember how much you used to love recess?)

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Copyright © 2007  Dr Darrell Johnson.  All Rights Reserved.
couple therapy, family therapy, individual therapy with adolescents, children, cognitive-behavioural approach/ CBT, systemic approach, brief solution-focused approach